Support Packages

HSNetwork understands that every business' needs is different to the last. Where one may require a minimal amount of support, the next may require a fully managed service or even something somewhere between the two.

Because of this HSNetwork has created a number of core packages with the ability to include additional services or remove un required services. In short the way our packages work is a little bit like a pick and mix.

The packages have been created with 3 main features in mind;

  1. Problem prevention
  2. Response service
  3. Network Planning and Development

Although on the outside the above may not appear as much, the benefits of structuring our packages in this way are;

  • The service we provide remains flexible to especially meet the SMB business.
  • It is complimentary to any help or support you may already be receiving, offering support as and when it is needed.
  • It can free up valuable time allowing you to concentrate on your core business issues.
  • It allows your business to benefit from experience gained in other environments.